Exchanges & Returns

In the event that you are not satisfied with your purchase, please follow the below steps to return your item:

• Refunds will not be provided for change of mind.
• Exchanges can be made within 14 days of purchase.
• A receipt or proof of purchase must be provided.
• Products must be returned in the condition they were purchased, including swing tags attached.
• Sale and clearance items cannot be refunded or exchanged after purchase.
• Facemasks and headwear cannot be exchanged or refunded.

Faulty Products

In the event you have received a faulty product, the above conditions may not apply. Please contact panthersshop@panthers.com.au and we will organise a refund or repair.

Returns can be made in person at:

Returns by Post

Customers will need to include an enclosed satchel for returning the exchanged goods. Return postage costs are the responsibility of the customer.

Contact Us

For any questions, please contact the Panther Shop on (02) 4720 5566.